Veterinary Receptionist
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Are you an animal lover? Do you have experience working with animals? Accentuate Staffing is recruiting for a receptionist for 24/7 veterinary practice in the Knightdale area. The ideal candidate will have previous experience in a vet setting, customer service mind set and positive attitude.
Responsibilities:
- Greeting and interacting with clients in a friendly, professional, efficient manner
- Keeping clients informed of wait times
- Comforting and reassuring clients in time of duress
- Receiving and managing incoming calls on a multi-line phone system
- Reviewing estimates and clarifying payment options, including processing payments
- Balancing the cash drawer/keeping the daily report up to date
- Obtaining client written documentation, including consent forms
- Assisting the triage process by escalating client emergencies
- Relaying basic medical information to clients as directed by veterinarian or technician
- Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
- Keeping exam rooms stocked
- Assisting with laundry throughout the shift
- Sending patient records via preferred methods of communication
- Communicating frequently with treatment team and providing assistance as able
- Balancing duties throughout the clinic and maintaining awareness of the status of all patients and activities
Requirements:
- HSD/GED
- Min 1 year of veterinary practice experience preferred
- Strong written and verbal communication skills
