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Veterinary Receptionist

Veterinary Receptionist

Veterinary Receptionist

Are you an animal lover?  Do you have experience working with animals?  Accentuate Staffing is recruiting for a receptionist for 24/7 veterinary practice in the Knightdale area.  The ideal candidate will have previous experience in a vet setting, customer service mind set and positive attitude.

Responsibilities:

  • Greeting and interacting with clients in a friendly, professional, efficient manner
  • Keeping clients informed of wait times
  • Comforting and reassuring clients in time of duress
  • Receiving and managing incoming calls on a multi-line phone system
  • Reviewing estimates and clarifying payment options, including processing payments
  • Balancing the cash drawer/keeping the daily report up to date
  • Obtaining client written documentation, including consent forms
  • Assisting the triage process by escalating client emergencies
  • Relaying basic medical information to clients as directed by veterinarian or technician
  • Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot
  • Keeping exam rooms stocked
  • Assisting with laundry throughout the shift
  • Sending patient records via preferred methods of communication
  • Communicating frequently with treatment team and providing assistance as able
  • Balancing duties throughout the clinic and maintaining awareness of the status of all patients and activities

Requirements:

  • HSD/GED
  • Min 1 year of veterinary practice experience preferred
  • Strong written and verbal communication skills

Coronavirus (COVID-19) Information

You will find some resources regarding COVID-19 below: