Technical Writer
This job has been filled or expired, so you can no longer apply for it.
You can browse our current jobs in this category here or view the old job below.
Accentuate Staffing is currently recruiting for a Technical Writer to join a growing Tech company in the Governmental industry located in Raleigh, NC. The ideal candidate will be responsible for developing technical specification documents, process mapping, training materials, user manuals, and training guides. If you are looking to gain experience with a fast-growing team and be a part of a collaborative work environment, this is the position for you!
Responsibilities:
- Developing system documentation, requirements, and release notes
- Developing technical specification documentation, process mapping, training materials, user manual and training guides
- Developing plans for testing/QA and backup/recovery/restart procedures
- Updating existing policy documents; Developing new policy documents
- Conduct interviews with various technical staff to gather data for documentation, and attend documentation reviews and provide feedback on draft documents
- Microsoft Office proficiency is mandatory
Requirements:
- Understanding of the IT Infrastructure Library (ITIL) IT Service Management Lifecycle
- Understanding of technical documentation requirements for Hosting, Network, Enterprise Applications, etc.
- Ability to work independently and to a timeline
- Ability to edit written products for style, clarity, consistency, and adherence to governance guidelines
- Excellent verbal and written communication skills (mandatory)
- Ability to interface with technical staff and end-users to understand functional requirements and develop processes and procedures
- Minimum 5 years’ experience writing and editing policies, procedures, workflows, and manuals
- Experience working with cross functional teams
- Ability to plan, write, and edit highly complex technical information technology related documents (desired)
- Bachelor’s Degree (4-year) college degree in English, Journalism, Computer Science, or Related Discipline (preferred)
