Technical Sales Support Coordinator
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Accentuate Staffing is assisting an established software company in Raleigh, NC with their need for a Technical Sales Support Coordinator. This is a Direct Hire opportunity! This position is responsible for ensuring sales, support, and quality assurance teams deliver the best possible solutions to all customers.
Responsibilities:
- Emails and phone calls with customers to answer initial product questions
- Assist customers who are evaluating software products
- Help customers find the right solution for their needs
- Provide product demonstrations for customers
- Work with developers to identify customer solutions and product enhancements
- Assist technical support team and quality assurance team
- Expected to become proficient in the use of multiple, technical software products
- Assist with creating product demonstrations
- Create content for website, email, and marketing materials
Requirements:
- Minimum of three to five years of experience with sales, marketing, or support of technical products and services
- Bachelor’s or higher level degree in a technical field
- Strong computer skills including Word, PowerPoint, CRM software, Excel, and software tools used in typical high tech business environments
- Mature, personable, confident, energetic professional who has successfully worked as part of a team
- Experienced within electric power industry is preferred
