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Solutions Engineer

Solutions Engineer

Solutions Engineer

Accentuate Staffing is recruiting for a Solutions Engineer to join our fast growing managed service client in the Raleigh area. This position will be working with some of the most recognizable IT organizations in the world to support and manage their cloud based systems.

 

Responsibilities:

  • Lead cloud deployment projects and enforce standard deployment process and scope
  • Install and configure software at desktop and server level where applicable
  • Assist customer or customer’s support vendor(s) with configuration of on-premise systems: servers, networking, legacy systems
  • Assist sales team with designing customer solutions and scoping projects accurately
  • Troubleshoot desktop, server, and mobile issues for end-users
  • Use internal systems to document all requests and projects
  • Resolve technical issues over the phone or remotely after hours and be on-call for emergency issues on a rotation basis

 

Requirements:

  • Associate degree in Computer Information Systems or a related field
  • Proficient in datacenter technologies – servers, storage, networking
  • Expert knowledge of Office 365 and G Suite
  • 5+ years of proficient administration experience in the Information Technology field with specific emphasis on Windows Server and related technologies
  • Experience supporting cloud or SaaS environments

Coronavirus (COVID-19) Information

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