Service Manager, Repair Center (Medical Equipment)
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Accentuate Staffing is assisting a leading medical equipment manufacturer who is looking for a Service Manager to lead their Repair Center. This is an onsite, direct hire opportunity managing in house Service Technicians.
Responsibilities:
- Service Manager will manage all day to day activities for the inhouse service team
- Manager will lead team to provide technical support and drive continuous improvement efforts across the departments
- Manager will serve as the main point of contact for customer returns and repairs
- Manager will develop and maintain a high level of system and product knowledge
- Manager will maintain and develop relationships with customer accounts
- Manager will schedule and monitor new equipment and demo changes
- Manager will be responsible for the development of technical skills of Repair Technicians
Requirements:
- Candidates must have2+ years experience in a leadership role
- BS degree in life sciences, computer science, or engineering is preferred
- Experience in a FDA regulated environment is preferred
- Mechanical or robotics technology a plus
- Experience with SAP or similar ERP system is required
- Candidates must show proof of vaccination
