Responsibilities:

• Assist the Sales team in the administration of sales and service functions for targeted product markets, retail customers, and partners
• Act as a liaison between Territory Managers / external Sales Representatives and retail partners regarding account maintenance, order management, and customer support
• Perform necessary sales and marketing functions as required with minimal supervision and exercising basic independent judgment and discretion in the absence of the primary
• Serve as Sales Support for Territory Managers and specified key accounts / retail customers
• Work effectively with team members at HQ as well as team members in remote offices
• Provide account support in coordination with Territory Managers
• Support primary in the preparation and administration of sales reports, presentations, projects and expo/event order management
• Perform all assigned Sales Support tasks, including, but not limited to:

• • Customer order management, including product returns and credits
  • Pre-ticketing / special orders (coordination / shipping)
  • Support of major accounts through process review, price coordination, and Territory Manager communication
  • Customer communication via phone and email

Requirements:

• Minimum 2 to 4 years sales / administrative support experience in an office environment
• Demonstrated ability to operate independently based on “mission” type instructions / guidance
• Proficient in MS Office suite, including MS Word, Power Point, Outlook, with emphasis on Excel
• Ability to travel (occasional)