Responsibilities:

• Monitor programming and providing customer support for online learning participants
• Assist with program fulfillment for Customized Continuing Education
• Tabulate, edit, and distribute post-event evaluations and related correspondence
• Assist with the check-in/check-out process of Education Center programs, upon request
• Manage the submission and renewals for other CEU’s
• Develop relationships with speakers, vendors and members of the accounting profession, including representing company various meetings and events, upon request
• Provide administrative support in the development of the annual curriculum planning and calendar creation
• Ongoing collaboration with Conference and Professional Development teams in strategizing and process improvement of programs
• Distributes a summary of the course evaluations to conference speaker and/or course vendor
• Assist with reconciliation process for our customers CPE records
• Processes timely payment of speaker/vendor invoices

Requirements:

• General work hours will be 9:00am – 5:00 pm. Flexibility of work hours is required, as some mornings will require arrival at 7:30 am to monitor Online Learning programs.
• A bachelor’s or Associate degree is required.
• Minimum of two years of relevant work experience in project management, event planning, or association work, preferably within an administrative setting.
• Possesses skills and experience in project management and multi-tasking.
• High degree of emotional intelligence with proven ability to build and sustain business relationships, to adeptly represent the organization and to make a positive connection with others.
• Strong interpersonal and communications skills – conversational, presentation, and business communications, marketing, and written strategic and operational plans.
• Advanced knowledge of Microsoft Office, learning management systems and association management software, familiarity with netForum Enterprise a plus.