Responsibilities:

• Handles all office receptionist duties in an efficient and timely manner, including welcoming, greeting, and directing all visitors with a warm smile, assisting customers, accepting deliveries, promptly answering and screening phone calls, and routing calls.
• Consistently provides exceptional customer service in a friendly, professional, courteous, proactive, and remarkable manner to all customers (internal and external) with a cooperative attitude and understanding demeanor; maintains positive and productive working relationships with all internal and external customers; handles challenging situations tactfully and professionally. Responds timely to all requests, inquiries, and questions.
• Reports to work on time and consistently according to the established work schedule; reports to meetings, events, activities, etc. before the scheduled time; ensures that all visitors, customers, vendors, and others are processed in and out properly.
• Handles mail distribution and ordering and maintaining office supplies.
• Maintains a general and current working knowledge of  the organizations personnel and their functions to aid in the proper direction of calls, visitors, messages, and packages, and assists with related requests.
• Handles sensitive and confidential information with discretion – NDA’S.
• Assists the HR team with administering rewards for team member celebration events, such as anniversaries, life events (marriages, birth of child), service awards, etc.
• Coordinates with the Party Planning Committee (PPE) on culture and engagement related activities to help promote a positive and people-centric work environment.
• May assist with planning, coordination and execution of events, food and beverage setup for sales meetings.
• Assists the HR team with other administrative tasks as assigned.

Requirements:

• Associates Degree
• Previous HR Admin experience and experience with NDA’s
• Experience managing  office vending machine ordering  & maintenance requests
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Previous front desk and administrative support experience.
• Proficient with Microsoft Office Suite or related software.
• Maintain a personal and confidential relationship with the human resources team.
• Must be willing to learn new programs, software, and tools.
• Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
• Demonstrate commitment to providing excellent service to internal and external team members.
• Be comfortable working independently and in a team environment.