Responsibilities:

• Enters credit card payments into data base from previous day’s revenue reports.
• Answers telephone and greets visitors; handles multiple telephone lines; processes requests for assistance; directs calls or visitors to the best sources for information and gives information based on the type of request.
• Maintains records on credit card and cash payments.
• Processes records and referrals from various customers, departments, and other sources.
• Assists with researching invoices and the preparation and mailing of accounts payable checks.
• Operates computer to obtain information for requests; enters data and information in computer for program staff and supervisor; generates various reports for supervisors, program staff, or public requests.
• Enters correct information onto forms or standardized letters, memorandum, or reports and makes adjustments as necessary to fit varying situations.
• Creates records or reports by posting general program activity in an automated system or enters data on established forms and files.
• Performs related duties as required.
• May assist other staff with program and office support functions.

Requirements:

• Strong customer service skills
• Previous cash handling experience
• Accurate Data Entry skills
• Must be proficient with MS Office