Order Support Associate
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Accentuate Staffing is currently seeking an Order Support Associate to join a large distribution company located in the Apex area. This person will work directly with the sales and distribution teams to ensure order fulfillment processes are being met. This is a temp to permanent opportunity.
Responsibilities:
- Ensure accurate creation and submission of customer quotes and sales orders
- Communicate with customers daily regarding order status
- Enter orders into ERP system accurately
- Record required sales order information through effective collaboration with customers
- Manage both domestic and international shipping documentation and ensure compliance with shipping regulations
- Set up new customer accounts
- Work with sales team regarding new product literature as needed
- Maintain and update all customer portals
- Act quickly if there are discrepancies or delays in order status
Requirements:
- 2-5 years of experience in an order entry, customer service, or sales support role
- Background working in a B-B environment
- Strong knowledge of MS Office
- Excellent data entry and 10-key skill set
- ERP system experience a plus
- Strong communication skills
