Customer Service Representative
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Accentuate Staffing is hiring Hybrid Customer Service Representatives for a growing national company that supports property owners and adjusters during catastrophic weather events. This role offers flexible scheduling, with two shift options available:
- Wednesday–Saturday, 12:00 PM – 10:00 PM
- Tuesday–Saturday, 2:00 PM – 10:00 PM
We’re also open to part-time candidates.
This is a hybrid position requiring at least two in-office days per week, with Wednesday as a mandatory in-office day. We’re looking for professionals who can manage high call volumes and workloads while maintaining strong customer service and a calm, professional demeanor.
Responsibilities:
- Enter and verify information for entry into CRM platform
- Resolve discrepancies in information and obtain further information for incomplete documents
- Respond to information requests from clients over the phone and email
- Answer phones and respond to client requests
- Onboard new customers
Requirements:
- Must be proficient with MS Office and CRM platforms
- Ability to process large amounts of information accurately and quickly
- Team player, Organized , Excellent written and verbal communication skills, professional phone demeanor
- Excellent customer service skills
- Must be able to work Monday – Friday from 12 pm until 8 pm
- Experience in insurance or horticulture would be preferred
