Order Entry Representative

Order Entry Representative

Order Entry Representative

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Accentuate Staffing is currently recruiting for an international medical device company in the Triangle area. The Order Entry Representative will be responsible for the efficient input of orders from accounts into the company software system. This is a temp to hire position with shifts ranging from 8am-7pm M-F.

Responsibilities:

  • Maintain customer database by entering and updating all pertinent customer information
  • Answer phone calls and emails from customers in a timely manner
  • Verify customer and order data by reviewing and correcting data that is entered into system
  • Process customer details and orders into system and resolve any outstanding discrepancy
  • Purge files to eliminate duplication of data
  • Enter in customer orders quickly and efficiently and ensure no errors
  • Check and verify order status with warehouse and shipping team members
  • Handle any issue with customer and help to correct the issue quickly
  • Special projects as assigned

Requirements:

  • At least 3 years of call center and/or order entry work experience
  • SAP or ERP system experience desirable
  •  Strong MS Office skill set and ability to pick up new software quickly
  • Excellent communication skill set both written and verbal
  • Excellent data entry skill set and highly organized

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