Responsibilities:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Create, maintain, and enter information into databases.
• Use computers for various applications, such as database management or word processing.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Maintain scheduling and event calendars.
• Complete forms in accordance with company procedures.
• Locate and attach appropriate files to incoming correspondence requiring replies.

Requirements:

• At least 2 years of administrative experience in a construction, HVAC, plumbing, or similar environment
• Strong organizational skill set
• Experience working with warranties and service needs for clients
• MS Office experience required
• Highly detailed
• Excellent communication skill set