Office Administrator
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Accentuate Staffing is seeking a highly organized and detail-oriented Office Administrator to join a landscaping client in Apex, NC. The ideal candidate will play a vital role in ensuring the smooth functioning of the office and supporting day-to-day operations. You will be responsible for handling various administrative tasks, including managing communication, scheduling appointments, and handling financial transactions. This is temp to hire position.
Responsibilities:
- Answer incoming calls, screen and forward them to the appropriate personnel, or provide necessary information to callers. Additionally, take accurate messages when required.
- Schedule estimates and appointments, efficiently maintaining and updating calendars to ensure efficient time management for the team.
- Follow up on pending open tickets to ensure timely completion of tasks and provide updates to relevant stakeholders.
- Generate invoices for payment to customers, accurately reflecting services provided.
- Apply customer payments when received and maintain accurate records of transactions.
- Research and resolve any payment discrepancies in a prompt and professional manner.
- Process credit card payments and credits securely.
- Make adjustments to customer accounts as needed, ensuring all information is accurate and up to date.
Requirements:
- Proficiency in administrative and clerical procedures, including working knowledge of Excel, word processing, file management, and other standard office procedures.
- Strong communication skills, both verbal and written, enabling clear and effective information sharing
- Attention to detail with data entry and record-keeping
- Ability to multitask and prioritize tasks effectively
- Adaptable and quick learner
