Licensing, Contracting, and Commissions Coordinator
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Accentuate Staffing is currently recruiting for a hybrid Licensing, Contracting, and Commissions Coordinator to join a global insurance organization in Durham. Individuals in this dynamic role are responsible for all tasks related to distribution contracting, onboarding, and commission payments. The ideal candidate must be energetic, positive, and motivated to provide an exceptional experience to distribution organizations and individuals. Successful associates will handle multitude of activities moving from one task to the next in a fast, efficient, and accurate manner. This role is a hybrid role that requires you to be in the Durham office 3 days a week. If you are results oriented, thrive in a fast-paced environment and are looking to be a part of a world class team, apply now!
Responsibilities:
- Manage correspondences with distribution partners pertaining to contracting and commissions. Always communicate with partners respectively and professionally. Communication channels include phone, email, chat, and text.
- Provide technical assistance to administrators and producers on how to use the onboarding and profile management system.
- Review and verify organization contracting documents received are in good order. Enter information into the onboarding system sending invitations to administrators and principal producers. Properly upload and store documents within the organizational profile.
- Manage verification queue by assessing documents and reports for accuracy and compliance with company guidelines.
- Maintain up to date knowledge of statutory regulations as they pertain to licensing, contracting and commission payments.
- Handle processing of manual appointments and terminations in accordance with state requirements and company guidelines.
- Receive, research, and respond to commission inquiries within established response deadlines with accurate information.
- Be an agent of change promoting our digital platforms both internally and externally.
- Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
- Maintain open lines of communication with management regarding developments within areas of assigned responsibilities and perform special projects as requested.
Requirements:
- Must have minimum of 1-3 years applicable experience, insurance or financial services preferred.
- Clear and concise verbal and written communication skills.
- Exceptional attention to detail.
- Must demonstrate proper phone etiquette, listening skills, and ability to multitask via computer simulation testing.
- Ability to thrive in a team environment and maintain positive energy in the face of adversity.
- Intermediate PC skills including all Microsoft Office Software.
- Must adhere to schedule requirements demonstrating dependability and reliability.
- Recent college graduates are encouraged to apply.
