Responsibilities:

1. Act as the primary point of contact for key biologics clients, ensuring exceptional customer service and responsiveness.
2. Oversee analytical services supporting biologics and other large molecules, including bioseparations, mass spectrometry, characterization, release, and stability testing.
3. Serve as a subject matter expert in biologics for internal and external stakeholders, translating client needs into actionable project plans.
4. Lead capacity planning, resource allocation, and prioritization of biologics projects across the analytical team.
5. Drive operational efficiency, laboratory innovation, and continuous improvement.
6. Mentor, train, and develop team members, supporting succession planning and professional growth.
7. Ensure compliance with SOPs, GMP standards, and regulatory requirements.
8. Stay current on industry trends and adapt laboratory practices as necessary.

Requirements:

1. Doctorate degree with 8+ years, Master’s degree with 10+ years, or Bachelor’s degree with 12+ years of experience in Chemistry, Biochemistry, or related field.
2. 2+ years of supervisory experience leading laboratory teams.
3. Experience in development, validation, and verification of analytical testing methods.
4. Experience with regulatory inspections or client audits.
5. Previous experience in pharmaceutical GMP environment; CDMO/CMO experience preferred.
6. Strong knowledge of biologics modalities (mAbs, proteins, cell & gene therapies) and analytical methodologies (HPLC/UPLC, electrophoresis, mass spectrometry, AUC, UV/Vis, potency assays, etc.).
7. Excellent leadership, communication, and interpersonal skills.
8. Proven business acumen and ability to balance scientific excellence with commercial priorities.