Responsibilities:

• Bring an eager customer service attitude and sense of ownership
• Assess the business case for project implementation and prioritize team case load
• Provide effective and timely communication
• Thoroughly document actions and communications made during each project
• Communicate effectively with interdisciplinary teams both internally and externally.

Requirements:

• PMP or other Project Management Methodology course work preferred
• 2+ years of progressive technical project management background
• 1+ years of direct administration of Microsoft Windows Servers, Active Directory, Domain Infrastructures
• 1+ years of direct system administration of various business support technologies such as network, backup, security and protection, patching, and monitoring
• Working with interdisciplinary teams to determine project scope and lead projects through completion
• Experience installing and supporting numerous and varied software applications, especially end-user facing business applications
• Must have strong desire to learn and grow technically and professionally
• Positive personality and the ability to work in a team environment as well as individually
• Ability to perform in a dynamic and fast-paced environment
• Demonstrated ability to read and interpret technical information
• Ability to document processes, modify and create detailed project plans, and maintain project deliverables
• Ability to actively listen to business requirements and implement solutions to meet those needs
• Must have polished written and verbal communication skills.
• Must be clearly understood in English and able produce professional, grammatically correct, correspondence
• Present clear and consistent customer experience for each call, using verbiage that is, when appropriate, easily understood by non-technical customers