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Accentuate Staffing is currently recruiting for Call Center Representatives to join a leading financial group in the Raleigh area. The ideal candidates will be one that have banking, customer service, or retail experience handling money. These are temp-to-hire position. All shifts needed. Shifts needed the most are 2pm-11pm and 10am-9pm. Please send resumes!
• Work in a busy inbound and outbound call center environment
• Handle customer requests and answer questions
• Document all customer needs into company database
• Follow up with customers as needed on special projects
• Research client accounts to identify resolutions to issues
• Work with internal teams to assist customer with banking needs
• Background in banking, retail, hospitality, or call center preferred
• Strong software skills and ability to pick up new software quickly
• Problem solver
• Ability to work evenings and weekends