Guest Relations Specialist

Guest Relations Specialist

Guest Relations Specialist

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Accentuate Staffing is currently recruiting a Guest Relations Specialist in Raleigh, NC for a growing hospitality company. This will be full-time hours.

Responsibilities:

  • First point of contact for guests to discuss concerns
  • Answer incoming calls, greet guests, and assist with questions
  • Printing, scanning, and faxing important documents
  • Ensuring guest satisfaction and following up on issues
  • Additional clerical tasks as needed

Requirements:

  • Familiarity with the hospitality industry is a plus
  • Previous experience in an administrative role
  • Background utilizing Microsoft Office
  • Excellent attention to detail and organizational skills
  • Ability to work in a fast-paced environment

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