Responsibilities:

• Able to follow specific instructions in detail.
• Good organization and accuracy skills.
• Ability to meet scheduled deadlines.
• Ability to prioritize, organize and manage multiple projects.
• Ability to operate and troubleshoot office equipment, including, but not limited to, photocopiers and printers.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Experience with Microsoft Office software.
• Ability to meet physical responsibilities

Mail

• Correctly applies postage to outgoing mail every day and take to the building mailroom before building pickup time.
• Deliver any received packages to staff daily.
• Assists with bulky package shipments, ex. Marketing booths, Board meeting equipment.

External Storage/Inventory

• Assist with off-site inventory.
• Assists with fixed assets semi-annual inventory.
• Assist with staff auction setup.

Supply Inventory

• Restocks all office supplies and needed.
• Restocks breakrooms as needed.
• Restock coffee machine and supplies.
• Notifies the Office and Facilities Manager when inventory is low.

Office Support Services

• Know and can teach other employees about each piece of equipment, including the photocopier, printers and scanners, etc.
• Ensure primary copier and workgroup printers are stocked with paper.
• Assist with room setup for the APPLIED exam and licensee meetings.
• Assist in physically moving furniture as needed to ensure rooms are prepped according to requirements. Physically help vendor to reset rooms at the end of the week.
• Be available during scheduled meetings for support and troubleshooting of issues.
• Walk HQ floor each day and alert Office and Facilities Manager of any findings. Walk center each day and alert Office/Facilities Manager of any findings.
• Works with outside vendors as requested by manager.

Other Duties

• Assists in supporting other department functions during periods of PTO, vacations, or illnesses.
• Ability to assemble things when needed.
• Ability to make minor repairs when needed.
• Other duties as assigned.

Requirements:

• Work involves possible exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, and/or loud noises.
• Extensive physical activity. Requires occasional strenuous physical work; heavy lifting, pushing, or pulling required of objects over 60 pounds.
• Must be able to bend, stoop, and crouch as needed.
• Must be able to sit, stand, and/or walk for long periods of time.
• Must be able to work onsite in Raleigh, NC daily.