Customer Service/Dispatch
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Accentuate Staffing is currently recruiting for a dynamic Part Time Customer Service Representative to join an established company in Raleigh as a Dispatcher. This opening is 16 hours a week Saturdays and Sundays
1p-10p, 2p-11p, or 3p-12a remote role (will require 3 days of training onsite). Must live in Raleigh, NC.
Responsibilities:
- Responsible for inbound and outbound phone calls
- Follow up with customers via email and phone calls to ensure orders are handled appropriately
- Assist callers with delivery needs, schedule changes, and updates to client accounts
- Manage all scheduling needs and schedule orders as needed following up on any issue
- Resolve customer issues and requests quickly
- Work with team members to complete all ordering and client needs as quickly as possible.
- Maintain and update electronic portal
Requirements:
• Ability to work weekends and evenings
• Background in customer service and call center environments
• Excellent communication skills
• Must be self motivated and disciplined to work remotely – must be available at all times during assigned working hours
• Must have a designated quiet works space from home
• Must have high school diploma. Associates Degree preferred and clean background
• Computer savvy; ability to pick up new software quickly
