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Accentuate Staffing is assisting a client in Raleigh who is seeking an commercial and residential customer service/dispatcher to join their rapidly growing team. This is a temp to hire opportunity!
- Answer incoming phone calls and make customers love you; Looking for bubbly and energetic. Customer service is key!
- Schedule service calls with our customers and technicians
- Schedule approved repair quotes with customers and assign to capable technician(s).
- Schedule PM jobs when they are due.
- Create new customers in the system.
- Create and follow up on quotes
- Order and follow up with vendors on parts
- Keep up with office supply inventory and order when needed.
- High School Diploma is Required
- Must have 2-5 years of customer service experience preferably within the service industry
- Must be proficient with MS Office and have worked with a dispatching software, Field Edge is Preferred
- Must be able to work 8-5 Mon-Fri