Dispatcher

Dispatcher

Dispatcher

Accentuate Staffing is currently recruiting for a Dispatcher to join an established delivery services company in the Raleigh area. The ideal candidate will have prior experience working third shift in a customer service role.

Responsibilities:

  • Train staff and others on departmental processes and procedures
  • Serve for staff, vendors, clients and customers as SME (subject matter expert)
  • Perform service on an ad hoc basis to resolve customer requests requiring the addition of pick-up and drop off locations
  • Schedule orders as needed
  • Call partners for POD’s within the appropriate time frame
  • Maintain and update electronic portal

Requirements:

  • Previous experience working third shift
  • Background in customer service
  • Excellent communication skills
  • High attention to detail