Customer Service Representative

Customer Service Representative

Customer Service Representative

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Accentuate Staffing is currently seeking a CSR to join an exciting wholesale group in the Durham, NC area. Someone that enjoys working with others and helping people, will be great in this position.

Responsibilities:

  • Receive phone calls and emails from customers daily
  • Respond and resolve all client questions regarding accounts, products, and shipments
  • Work in a team environment including with Sales, Operations, and Accounting on pricing and invoicing needs
  • Assist customers with returns and refund requests
  • Enter all orders into SAP work system
  • Complete special projects as assigned by manager

Requirements:

  • At least 1 year of Customer Service work experience
  • Strong communication skills with internal and external teams
  • MS Office experience required; SAP a plus
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