Customer Service Coordinator

Customer Service Coordinator

Customer Service Coordinator

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Accentuate Staffing is recruiting for a Customer Service Coordinator for a global manufacturer in Fuquay Varina.  This role will support customers with technical related questions or issues regarding refrigeration and commercial kitchen equipment.

Responsibilities:

  • Daily telephone technical support and parts support which includes interaction with technical service, dealers, customers, and factory sales people.
  • Assist in warranty returns.
  • Assist in large chain account support.

Requirements:

  • Must demonstrate a strong technical background along with customer relations skill.
  • Experience troubleshooting and repairing STEAM equipment is preferred.
  • Technical background should include electrical troubleshooting and reading of schematics.
  • Must have working knowledge of commercial cooking equipment and its effect of gas combustion equipment.
  • Refrigeration experience a plus

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