Customer Service Admin
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Accentuate Staffing is currently seeking a Customer Service Admin for a team in the Raleigh area. This is a temporary position lasting approximately 3 months.
Responsibilities:
- Manage phone calls and emails from clients
- Ensure all codes and claims are input into system correctly and follow up with insurance on any discrepancies of forms
- Upload files in system
- Download appropriate information from site
- Appropriately answer phone calls and emails and transfer to appropriate department
- Update system with account information changes
- Answer customer questions
Requirements:
- Must have previous medical coding and/or claims work experience
- Strong organizational skill set
- Strong administrative skills
- MS Excel skill set
- Ability to follow step by step processes to complete tasks
