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Credit & Collections Specialist

Credit & Collections Specialist

Credit & Collections Specialist

Accentuate Staffing is looking for a Credit & Collections Specialist to support collections for one of our clients in the Triangle Area.  This person should be customer centric, high energy and have basic customer service and/or accounts receivable experience.


  • The Ability to work independently and problem solve customer credit risk, collection and billing issues as they arise and work through a solution with peers and process owners.
  • Report portfolio status on demand and effectively utilize systems available to create those reports.
  • Understand the concept of Credit risk and the ability to apply it to day to day work to reduce risk to Organization.
  • Root cause and create solutions to all non- standard customer disputes or reasons for non- payment.
  • Look for process deviation and weakness and communicate ideas to improve process.
  • Work in collaboration with peers, customers and process owners for a win win
  • Reduce write off’s to bad debt and third-party collections by proactively collecting on accounts receivable.
  • Evaluate process and ensure compliance with policy.
  • Demonstrate the ability to be self -aware and build trust in all relationships.


  • Bachelor’s Degree- preferred-in Finance or Accounting preferred
  • A minimum of 2 years Credit and Collections experience preferred.
  • Knowledge of and ability to apply accounting principles and procedures.
  • SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.
  • Excel- advanced.
  • Excellent written and oral communication skills
  • Bi-Lingual Spanish Preferred
  • Ability to work under pressure and perform tasks as required
  • Excellent planning, communication and organization skills
  • Ability to perform tasks with minimum supervision
  • Ability to work collaboratively with partners
  • Microsoft office – Word and Excel required

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