Responsibilities:

• Demonstrate a strong commitment to service excellence and consistently promote a customer-focused culture.
• Exhibit reliability and accountability for individual actions and team outcomes.
• Adapt effectively to rapidly changing priorities and organizational needs.
• Communicate clearly, professionally, and concisely with a diverse constituent base, both verbally and in writing.
• Build and maintain strong working relationships across internal teams, committees, board members, volunteers, and external partners.
• Apply logical and analytical thinking to problem-solving and decision-making.
• Manage multiple projects and priorities simultaneously while meeting deadlines.
• Maintain current technical knowledge and demonstrate a willingness to continuously learn and grow.

Requirements:

• Bachelor’s degree preferred; an equivalent combination of education and relevant experience will be considered.
• Minimum of five (5) years of experience in progressively responsible professional or administrative roles this could include program eligibility, human resources, education/academia, medical office or hospital
• Demonstrated experience leading or managing projects and operational initiatives.
• Prior experience in healthcare, medical specialty certification boards, or nonprofit organizations strongly preferred.
• Supervisory experience is required.
• Strong customer service skills and experience is required
• Advanced MS Office and CRM experience is required