Corporate AR/Collections Specialist

Corporate AR/Collections Specialist

Corporate AR/Collections Specialist

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Accentuate Staffing is currently recruiting for a Hybrid (2 days remote/3 days onsite) Corporate AR/Collections Specialist for our Client located in Chapel Hill.  Our client offers a great work culture and flexible hours when working onsite.

Responsibilities:

  • Assist the Accounting Department with invoicing and accounts receivable collection.
  • Responsible for accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
  • Enhances client relationships while ensuring timely payments.
  • Researches and reconciles billing discrepancies and short payments.
  • Research customers, contacts and builds processes surrounding accounts receivable best practices for both current and past due accounts.
  • Builds strong and professional relationship with customers and applies excellent customer service in a timely manner.
  • Makes outbound collection calls in a professional manner while keeping and improving customer relations.
  • Escalates unresolved issues to management or internal sales representative.
  • Manages mail correspondence to customers to encourage payment of delinquent accounts and maintains list of customers on credit hold.
  • Ability to problem solve customer credit risk, collection and billing issues as they arise and work through a solution and or/present options to management.
  • Identifies and communicates ideas to improve the collection process.

Requirements:

  • 2+ years’ Corporate/Business to Business Collections
  • Excellent oral and written communication skills
  • Excel in problem-solving
  • Self-driven
  • Excellent time management and organizational skills
  • Ability to prioritize and leverage resources successfully
  • Comfortable with Microsoft Office Suite

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