Collections Representative
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Accentuate Staffing is currently seeking a Collections Representative for an assignment in the Raleigh area with a growing company. This will be full time hours to start as soon as possible.
Responsibilities:
- Answer incoming phone calls from clients regarding account needs
- Manage database system for accounts to update payment information and billing
- Take payments over the phone and through email
- Identify resolutions to requests from customers
- Work with customer to make payment arrangements on purchases
- Assist with invoicing needs for accounting department
- Other duties as assigned
Requirements:
- At least 1 year of strong collections work experience
- Excellent communication skills especially over phone and email
- MS Office proficiency
- Ability to work in a team environment
- Strong multi-tasking skills and able to toggle through multiple computer screens
