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Client Services Liaison

Client Services Liaison

Client Services Liaison

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Accentuate Staffing is currently recruiting a Client Services Liaison for a growing medical device group in the Morrisville, NC area. This is a temp to hire position with full time hours!

Responsibilities:

  • Manage all incoming orders and answer sales order related questions from clients
  • Review all purchase orders and ensure accuracy and completeness
  • Assist both international and domestic customers and distributors
  • Input all order needs including customer information and ship dates
  • Identify customer billing or payment problems and find solutions for issues
  • Communicate with customers regarding order processing, shipping dates, returns, and credit/payment resolutions
  • Work with management on reports and updates of clients
  • Complete special projects as assigned

Requirements:

  • Bachelor’s degree preferred
  • Previous background handling order entry and customer service needs for clients
  • Background in medical device desirable
  • ERP work experience
  • MS Office proficiency
  • Strong critical thinking skills

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