Client Coordinator

Client Coordinator

Client Coordinator

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Accentuate Staffing is recruiting for a Client Coordinator to join a manufacturing company in Apex, NC.   The Client Coordinator interacts with customers to efficiently execute the sales order entry and order fulfillment processes.  This is a temp to permanent opportunity!

Responsibilities:

  • Receives internal and external requests and creates quotations for new and existing customers
  • Receives requests and creates sales orders for new and existing customers
  • Maintains a high level of order entry accuracy
  • Manages all customer and order entry transactions and communications via the database
  • Records required sales order information through effective collaboration with our customers and internal personnel
  • Manages domestic and international shipping documentation to ensure compliance with customer, national,  and international shipping regulations
  • Reviews and verify customer terms and conditions
  • Set up new customer accounts
  • Sends product literature and information to customers as required
  • Maintains customer portals as required for order receipt and acknowledgment
  • Supports Account Specialists, Account Managers, and Applications Engineers as needed
  • Monitors and responds to various database discrepancy reports in a timely manner.

Requirements:

  • Associates degree or higher, preferred within a technical or business management discipline
  • Minimum 2 years experience in a customer service or sales administration position where order entry and order fulfillment were major responsibilities, preferably in a B2B sales environment
  • Ability to learn quickly with high attention to detail
  • Works professionally and effectively in a collaborative team environment
  • Proven ability to work independently with high organization and time management skill
  • Strong computer and keyboard skills
  • Demonstrated ability to learn and obtain a basic working knowledge level of technical products or processes
  • Intermediate or advanced second language skills would be desired but not required (Spanish, Portuguese, Mandarin)

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