Call Center Associates Needed!

Call Center Associates Needed!

Call Center Associates Needed!

This job has been filled or expired, so you can no longer apply for it.

You can browse our current jobs in this category here or view the old job below.

Accentuate Staffing is recruiting for immediate Call Center Associates in the Cary area. If you are passionate about helping customers, providing assistance, and love the opportunity to speak to people, we need to chat! This is a possible temp to hire opening on a M-F schedule.

Responsibilities:

  • Speak with customers through inbound phone calls and emails regarding service needs
  • Listen to customers questions and concerns, and quickly follow up with resolutions
  • Build lasting relationships with customers and delivery 5 star service to each phone call
  • Assist customers with questions surrounding billing, service interruption, turning service on/off, and updates to accounts
  • Manage database software to upload customer forms and service inquiries
  • Work in a team environment to effectively assist all customers
  • Participate in trainings to gain knowledge regarding updated requirements and understand the position more in depth

 

Requirements:

  • Ability to work between the hours of 8am-6pm M-F
  • At least 2 years of call center, retail, service industry, or customer facing role
  • Loyal tenure
  • Strong data entry skills and comfortable picking up new software

 

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