Responsibilities:

• Close out repair calls on a daily schedule and generate and mail/email invoices. Review pending and invoice gross margin reports on a weekly basis to ensure it is being completed correctly and efficiently and variances are to be reported to the Service Manager.
• Enter invoices into to customer specific electronic portals.
• Complete on a weekly basis accounts including over/under adjustments.
• Work with the Collections team members on aging and customer past due notices.
• Review  and close all “complete” service calls.  Report discrepancies to Service Managers.
• Ensures that all reporting is in compliance with the Security and Exchange Commission (SEC) and other reporting guidelines by researching and following accounting rules and regulations
• Provide support for annual audit, which may include research and reconciliation in order to meet auditor requirements.
• Responsible for accuracy, completeness and consistency of reporting financial records.
• Share in the responsibility with the rest of the team as being in the queue for project purchase order generation.
• Engage in on-going training and development in order to remain proficient in current accounting principles and changes in regulations.

Requirements:

• Problem solving: Identify and resolve problems in a timely manner; gather and analyze information skillfully.
• Customer Service: Manages difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meets commitments.
• Planning/Organizing: Prioritize and plan work activities and use time efficiently.
• Quality Control: Demonstrate accuracy and thoroughness monitor own work to ensure quality and apply feedback to improve performance.
• Quantity: Meet productivity standards and complete work in a timely manner.
• Adaptability: Adapt to changes in the work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events.