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Hiring Now! Bilingual Customer Service Representative

Hiring Now! Bilingual Customer Service Representative

Hiring Now! Bilingual Customer Service Representative

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Accentuate Staffing is currently recruiting for a Bilingual (Spanish/English) Customer Service Representative for a global agricultural group located in the Cary, NC area. This person will be responsible for providing superior customer service and order assistance to its clients. This is a temp to hire opportunity.

Responsibilities:

  • Ensure that order process is executed accurately in day to day operational needs
  • Receive orders from clients, enter in order into database, and communicate with client regarding order needs
  • Maintain accurate estimated Ship Dates for orders by coordinating and communicating with the Logistics and Production teams
  • Assist with pricing and programs to accurately invoice customers
  • Handle all customer Purchas Orders
  • Provide weekly updates on status of open orders and invoicing orders
  • Ensure prompt resolution to all customer issues
  • Provide support to accounting and AR team regarding order and billing questions
  • Special projects as assigned

Requirements:

  • Bilingual – ability to read, write, speak Spanish and English
  • Bachelor’s degree preferred
  • Prior agricultural knowledge desirable
  • At least 3 years of order entry and strong customer service skill set
  • International shipping experience desirable
  • Clear and concise communication skill set
  • MS Office proficiency; ERP experience

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