Bilingual Crisis Clinician
Accentuate Staffing is partnering with an established healthcare company who is hiring for a bilingual Crisis Clinician. This is a direct hire opportunity, offering competitive benefits while working 100% remote. The ideal candidate is clinically fluent in Spanish and English, experienced in mental health support services and making clinical triage decisions in crisis response.
Responsibilities:
- Primarily responsible for conducting telephonic screenings, clinical triage and referral functions for individuals seeking services.
- Provides crisis service authorizations for both state and Medicaid funded emergency type services.
- Ensures all individuals calling with service needs are safely assisted in a timely fashion with available services and community resources.
- Making clinical triage decisions during highly escalated calls for individuals with urgent/emergent needs based on limited information.
- Maintain safety of all callers, which may include contacting and mobilizing community first responders such as; EMS, CIT officers, police and mobile crisis teams.
Requirements:
- Master’s degree in Human Services combined with 3 years of experience (post degree) in mental health support services.
- Must be bilingual, clinically and conversationally fluent in both Spanish and English.
- One of the following certification are required and must be issued by North Carolina Professional Board: LCSW, LCMHC, LCAS, LPA, or LMFT.
- Ability to assess clinical level of need telephonically.
- Ability to provide crisis response and deescalate difficult callers.
