Administrative Billing & Collections Specialist
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Accentuate Staffing is seeking an Administrative Billing & Collections Specialist for an opening with one of our clients in Wake Forest, NC. This full-time position plays a key role in managing the billing process, maintaining accurate financial records, and ensuring timely collections. The ideal candidate will be detail-oriented, organized, and customer-focused, with strong communication skills and a passion for problem-solving. If you thrive in a fast-paced environment and enjoy building relationships with clients while supporting internal teams, we want to hear from you!
Responsibilities:
- Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Receiving and sort incoming payments
- Issue invoices to customers and vendors
- Manage the status of accounts and balances and identify inconsistencies
- Issue and post bills, receipts and invoices
- Update accounts receivable with new accounts or missed payments
- Ensure all customers remain informed on their outstanding debts and deadlines
- Provide solutions to any relative problems of customers
- Write thorough reports on billing activity with clear and reliable data
- Make cold calls to customers to recover financial debts
- Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
- Knowledge of accounting principles and accounts receivable processes
- 2+ years of collections experience
- Strong organizational skills
- Exceptional attention to detail
- Passion for customer service, both internal and external
- Results-driven and patient
- Excellent interpersonal skills
- Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
- Excellent verbal and written communication.
- Ability to multitask and to adapt in a fast-paced environment
- Adherence to laws and best practices with customer data
- Flexibility to work extended hours as needed
