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8/24/17- Collector

8/24/17- Collector

8/24/17- Collector

This job has been filled or expired, so you can no longer apply for it.

You can browse our current jobs in this category here or view the old job below.

Accentuate Staffing is currently recruiting for a Collection to join an established company in the Raleigh area.  The shifts for this position will be 10:15am – 7:15pm M-Th and 8am – 5pm on Fridays.

-Counsel borrowers by phone, demonstrating adherence to customer service goals, guidelines and objectives.
-Place outbound collection calls.
-Take incoming phone calls related to the servicing of borrowers loans in repayment or prior to repayment.
-Update information related to demographic information supplied by borrowers.
-Perform servicing activities, including but not limited to, changing critical records related to the borrower’s situation.
-Perform activities to locate updated demographic information for borrowers with no recent contact.

-2+ years related work experience in student lending environment
-Ability to apply appropriate communication techniques when responding to borrowers and escalate when necessary
-Excellent oral and written communication with the ability to write reports, business correspondence, and procedure manuals
-Strong interpersonal skills
-Ability to multitask effectively and manage multiple work functions on a daily basis.

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