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Accentuate Staffing is currently looking for a Customer Contact Representative to join a major banking corporation in Raleigh, NC.  This position assists both commercial customers and internal staff with treasury services and online banking needs.

Responsibilities

• Efficiently and effectively service commercial customers and internal staff regarding companies web site, online banking, business online banking and treasury services.
• Address detailed problems, merger transitions, product development, and troubleshooting and other advanced problems solving situations. The incumbent must be an energetic, fast learner, and able to work within a fast paced environment.

Requirements

• Bachelor’s Degree is preferred
• At least 1 year of customer service, contact center, financial services, and web based applications experience is required
• Strong verbal and written communication skills
• Strong Problem solving skills
• Must have the flexibility to work between the hours of 7am and 7pm Mon-Fri and occasional weekends