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Accentuate Staffing is currently recruiting a Member Services Representative for a client of ours in Morrisville, NC. This position is a temp-to-hire opportunity working 35 hours per week.
- Respond to members’ account-related questions via phone and email
- Generate due statements and mailing materials
- Serve as the primary point-of-contact for members
- Balance transactions and take payments from customers for membership needs
- Maintain and update records in the organization’s database system
- Assist members with navigation through organization’s online website
- Associate’s or Bachelor’s Degree is preferred
- 1+ years of Customer Service experience in an Office setting
- Proficient in Microsoft Office