Responsibilities:

• Monitor and track customer orders from initiation through completion, coordinating with internal and remote teams to ensure key dates, timelines, and deliverables are met.
• Communicate order delays or deviations from customer commitments to Product Managers and coordinate with internal and external teams to develop recovery plans and minimize customer impact.
• Support Product Managers and production teams by tracking priorities, schedules, and project milestones.
• Prepare and maintain reports ranging from daily operational updates to annual reporting requirements.
• Partner with Product Management and Sales teams to track, analyze, and report on quote activity and results.
• Perform cost, performance, and process improvement analyses to support Product Management and Product Development Engineering (PDE) teams.
• Monitor industry trends, competitor products, and market activity to support product planning and business decisions.
• Maintain accurate order, project, and product-related information while ensuring timely communication across departments.

Requirements:

• Bachelor’s degree in Engineering, Business, Marketing, or a related field preferred.
• 1–2 years of related experience in product coordination, project coordination, operations, manufacturing, sales support, or a similar role.
• Advanced proficiency in Microsoft Excel.
• Strong interpersonal, written, verbal, and computer skills.
• Excellent attention to detail and strong organizational, analytical, and problem-solving abilities.
• Ability to manage multiple priorities, meet deadlines, and effectively coordinate with cross-functional teams.