3/13/17- Patient Care Coordinator

3/13/17- Patient Care Coordinator

3/13/17- Patient Care Coordinator

This job has been filled or expired, so you can no longer apply for it.

You can browse our current jobs in this category here or view the old job below.

Accentuate Staffing is currently recruiting for a Patient Care Coordinator to join an established company in the Cary area.  This position will be responsible for performing intake, set-up, quality assurance and customer service activities and functions in accordance with company policies and procedures to assist in the flow of dispensing drugs to the patient. Monday-Friday, flexible hours between 9a-8p

Responsibilities:
• Review contents of referral to ensure complete and accurate information has been received
• Create a patient profile from a scanned or faxed image by entering correct patient and provider information to ensure all other groups can successful serve the patient
• If certified pharmacy technician, conduct initial check of prescription to ensure clinical accuracy for processing
• Communicate with providers regarding referral status, prescription clarification, missing information or patient concerns so that all information is collected and accurate before it reaches other teams for furthering processing
• Updating concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral
• Communicate with patients in regards to shipping out orders, answering their questions/concerns to make certain they receive outrageous customer service
• Direct incoming calls from patients and providers to the appropriate individuals to make sure referrals are processed in a timely manner
• Enter new provider information (i.e., National Provider Identifier) accurately into the system so that the Business Intelligence group can complete their reporting

Requirement:
• High School Diploma required
• Current CPhT (Certified Pharmacy Technician) certification
Qualifications and Requirements
• Healthcare experience preferred
• Prior experience working in a Pharmacy setting preferred
• Effective communicator
• Excellent organizational and time management skills
• Competent in basic computer skills
• Multi-task oriented
• Ability to effectively work with people
• Conscientious and detail oriented
• Flexible and adaptable