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Accentuate Staffing is currently recruiting for a Customer/Technical Support Representative to join a rapidly growing technology company in Morrisville. The ideal candidate will be one that is driven, eager, and an excellent problem solver.

Responsibilities:

• Research and resolve customer support issues and questions
• Identify customer problems and recommend changes for customers
• Ask questions to diagnose customer issues and guide customers through corrective steps to rectify issues
• Make follow up calls to customers to ensure that problems are resolved
• Receive incoming tickets and follow up as needed

Requirements:

• Previous customer service work history; technical background a plus
• Excellent listening, written, and verbal communication skills
• MS Office proficiency
• Strong critical thinker