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Accentuate Staffing is currently recruiting for a dynamic and professional CSR to join a growing contact center in the North Raleigh area. This is a temp to permanent position. This candidate will need to be flexible to be able to work some evenings until 8pm and possible Saturdays.
- Answer heavy inbound phone calls from customers and place outbound phone calls
- Provide support to company branches throughout designated regions
- Assist with billing and A/R needs
- Answer and research customer questions and concerns and follow up as needed
- Order entry and processing of orders
- Work with management teams of escalated issues
- At least 2 years of solid call center work experience
- Bilingual – Spanish/English desirable
- Strong MS Office skills