12/1/17- Collections Associate

12/1/17- Collections Associate

12/1/17- Collections Associate

This job has been filled or expired, so you can no longer apply for it.

You can browse our current jobs in this category here or view the old job below.

Accentuate Staffing is currently recruiting for a Collections Associate to join an established company in the Raleigh area.

Responsibilities: 
-Provide routine servicing to borrowers as assigned by management staff, including:
-The collection of past due payments, by either incoming calls or outgoing calls that are either made using the auto-dialing system or dialed manually.
-Answering questions related to appropriate loan program, and performing related follow up activities to ensure good customer service.
-Performing assigned skip trace activities to locate the borrower, including using tools in a secure and appropriate manner.
-Processing returned mail in a manner that meets federal requirements.
-Completing any reports in a timely manner.
-Handle incoming or outgoing phone calls
-Identify problem accounts and refer to appropriate department.
-Assist management as needed and perform other duties as assigned.

Requirements: 
-At least two years of related experience.
-Some customer service or collection experience preferred.
-MS Office experience and strong data entry skills
-Excellent written and verbal communication

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