This job has been filled or expired, so you can no longer apply for it.

You can browse our current jobs in this category here or view the old job below.

Accentuate Staffing is recruiting for a Customer Service Representative to join a manufacturing company in the Durham area.   Must be able to work either of the following:
• Friday 10:30 p.m. — 10:30 a.m. Saturday 12 hour shift; Saturday 10:30 p.m. — 10:30 a.m. Sunday 12 hour shift
• Saturday 10:30 a.m. — 10:30 p.m. Saturday 12 hour shift; Sunday 10:30 a.m. — 10:30 p.m. Sunday 12 hour shift

Responsibilities:

• Provide customer service by answering phones, dispatching service technicians using the Vantive Service Information System (SIS).
• Maintains file maintenance issues for Customer, Site and Product files in the Vantive SIS system as needed. Includes researching, updating and correcting database files.
• Reviews invoices for accuracy, validating the billing against the service order and contract entitlements.
• Provides support to field team by dealing with customers, accounting and managers on a daily basis with regard to all issues related to parts ordering and service calls including, but not limited to, any invoicing issues prior to or after actual invoicing.
• Interfaces with Inventory Coordinators and Distribution Centers on parts orders

Requirements:

• Ability to use a variety of applications such as Microsoft Word, Excel, Outlook, Oracle.