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Accentuate Staffing is recruiting for a Corporate Collections Analyst to join a local healthcare IT company in the Raleigh area.

Responsibilities:

• Manage the intake of 100,000 forms of communication (calls, cases, faxes, e-mails) annually from external and internal clients.
• Maintain cash receipts and allocations for all international and domestic banking.
• Negotiate and remediate complex client inquiries in order to maintain adequate cash receipts to foster the organizations financial goals.
• Engage cross operational teams to research and resolve client inquiries.
• Process settlements and amendments in a timely manner to prevent additional revenue and receivables exposure.
• On a quarterly basis provide collectability analysis to support the bad debt calculations.
• Keep management aware of all client escalations.
• Timely responses to urgent inquiries to ensure clients satisfaction and prevent escalations.
• Weekly portfolio review and analysis to determine best practices as well as cash forecasting for the month.

Requirements:

• Bachelor’s degree from four-year College or university; or equivalent of education and experience.
• Previous Corporate Collections experience required.
• Strong analytical, time management and leadership skills.
• Excellent interpersonal skills, problem solver and effective decision maker.
• Excellent written and communication skills.
• Ability to read, analyze and interpret contracts, reconciliations and other company documents.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.

Working arrangements:
• Ability to work 40+ hours per work week as business needs dictate