Responsibilities:

• Manage a high-volume caseload from intake through resolution, maintaining organized case files, correspondence, and legal documentation.
• Track court dates, discovery deadlines, mediations, hearings, attorney meetings, and other critical case milestones.
• Prepare, draft, review, and electronically file legal documents, including correspondence, discovery responses, motions, affidavits, and NC Industrial Commission filings.
• Coordinate the collection, review, and organization of medical records, bills, and supporting documentation for mediations and hearings.
• Communicate regularly with clients regarding case status, medical treatment, benefits, and discovery while providing exceptional client service.
• Coordinate mediations, client meetings, and service of legal documents while ensuring compliance with deadlines and Commission requirements.
• Review case files for accuracy and completeness, track unpaid medical expenses, and perform general administrative support including scanning, filing, and document management.

Requirements:

• Associate’s degree required; Bachelor’s degree preferred.
• NC Paralegal Certificate preferred.
• Minimum of 2 years of recent North Carolina workers’ compensation case management experience in a personal injury or workers’ compensation law firm.
• Experience using legal case management software.
• Strong organizational, analytical, and time management skills with the ability to manage a high-volume caseload.
• Excellent written and verbal communication skills with a strong client-service mindset.
• Ability to work independently while collaborating effectively with attorneys and staff.
• Bilingual English/Spanish is highly preferred.
• Proficient with Microsoft Office and legal case management systems.