Responsibilities:

• Answer incoming telephone calls promptly and professionally, respond to inquiries, and direct calls to the appropriate staff members.
• Greet and assist visitors, maintain visitor logs, issue visitor badges, and follow established building security procedures.
• Monitor front desk activities and assist with maintaining a safe and secure office environment.
• Receive incoming packages and deliveries and notify appropriate personnel.
• Maintain a clean, organized, and welcoming reception area.
• Coordinate meeting room preparation and assist with scheduling and meeting logistics.
• Respond to general inquiries and provide accurate information using available resources and internal systems.
• Manage incoming electronic faxes and distribute documents to appropriate departments.
• Assist with administrative projects, data entry, and periodic reporting.
• Provide support for internal meetings, events, and other organizational activities.
• Open, sort, and distribute incoming mail as needed.
• Collaborate with administrative and operations staff to ensure efficient daily office functions.
• Perform additional administrative duties and special projects as assigned.

Requirements:

• High school diploma or equivalent required.
• Minimum of 1 year of receptionist or front desk experience required.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong computer skills and ability to navigate online systems.
• Excellent verbal and written communication skills.
• Professional appearance, demeanor, and telephone etiquette.
• Strong customer service skills with the ability to interact professionally with visitors, employees, and external contacts.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and remain composed in a busy office environment.
• Resourceful, dependable, and able to work both independently and collaboratively.