Responsibilities:

• Manage the progression of mass tort caseloads by maintaining accurate, up-to-date client files, progress notes, and supporting documentation.
• Open and manage cases within the firm’s Case Management System (CMS), ensuring timely updates and data accuracy.
• Review and evaluate new case files, including analyzing medical records and exposure documentation for relevance and completeness.
• Investigate and substantiate claims by verifying supporting documentation and confirming exposure to the mass tort mechanism of injury.
• Request and follow up on medical records, medical bills, exposure records, and employment or government documentation (including NARA requests).
• Identify gaps or discrepancies in client records and take appropriate steps to resolve them.
• Ensure all correspondence and documentation are properly filed and organized within client records.
• Communicate professionally with clients, medical providers, government agencies, and third parties to obtain required information.
• Perform accurate and timely data entry and case updates within the CMS.

Requirements:

• Minimum of 2 years of legal administrative or case management experience, preferably in personal injury and/or mass tort litigation.
• Associate’s degree required, or an equivalent combination of education and relevant experience.
• Strong verbal and written communication skills with a client-focused approach.
• Exceptional organizational skills and meticulous attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• High level of professionalism, discretion, and ability to handle confidential information.
• Strong analytical and problem-solving skills with experience supporting complex cases.
• Prior experience using case management software required; familiarity with GrowPath and/or FileVine is a plus (firm is transitioning systems).