Responsibilities:

1. Serve as the main point of contact for customers throughout the full cycle of their equipment servicing and calibration process
2. Perform Nuclear Gauge Calibrations following established procedures and safety standards
3. Prepare and manage calibration records and certification documents for customer compliance needs
4. Build Standard Blocks and assist with assembly, testing, and maintenance of gauges
5. Clean, lubricate, and diagnose gauges for needed repairs
6. Monitor and manage inventory levels for service-related parts and materials
7. Support day-to-day shop operations, including pulling parts, packing shipments, receiving deliveries, and lifting items up to 50 lbs as needed
8. Participate in Continuous Improvement initiatives and perform additional duties as assigned

Requirements:

• Strong communication and customer service skills with a professional and customer-focused approach
• Proficient in Microsoft Office (Word, Excel, Outlook); experience with Microsoft Dynamics 365 or similar ERP systems is a plus
• Experience in a calibration, testing, or technical service environment preferred
• Highly organized and detail-oriented, with the ability to manage multiple priorities
• Valid driver’s license and clean driving record required